User request notifications
Access Type: Admin
Premium Feature: DSAR
In order to be informed about user requests, your organization can configure notifications to be delivered to one or more members of your team when a user request ticket is created and nearly expired.
User request notification types
Didomi will send the following emails to any user in organization configured to receive a user request notification:
Currently, it is not possible to select what type of notification a user in your organization will receive. Configured users will receive both types of notifications.
User request created
Notification delivered whenever a new request ticket is created (either via privacy request widget or API).
User request about to expire
Notification delivered when one or more privacy requests are less than 10 days from expiring.
Configure user request notifications
To configure the users in your organization who will receive the user request notifications, click Privacy Requests on the left-hand panel and select the gear icon inline with the page title.
On the subsequent page, navigate to the Notified users drop-down menu and select the users in your organization that will receive the user request notifications.
Click Save to confirm.
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