Didomi will automatically generate an email to the end-user when a DSAR is first submitted or when the status of their user request ticket is moved to certain statuses.
Click here to learn more about which user requests statuses will generate an email to the end-user.
Didomi offers default email templates for these automated emails to end-users which will be used unless otherwise edited by your organization. Refer to the tabs below for examples of the default email templates.
Request verification
Work in progress
Refused
Access data request fulfillment
Delete data request fulfillment
Opt out data request fulfillment
Currently, the templates used for these automated emails to end-users can only be edited via API. Fore more information on configuring the HTML of these emails to match your branding assets please refer to our developer documentation.
