Domain status glossary

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In this article, we will cover how the various status your organization's custom domain(s) can have within the Didomi platform.

The status of your organization's custom domain(s) can be viewed within the Didomi console by clicking My organization and selecting Organization settings from the drop-down menu.

Ensure the Domains tab is selected. Your organization's custom domain(s) is listed on the page along with the status for that domain.

Status
Description

Draft

Process of creating a custom domain started. DNS records not created or propagated yet. Custom domain can be edited or deleted.

Verifying

Custom domain has been submitted and is currently being verified by Didomi.

Deleting

A temporary status as Didomi processes the deletion of the custom domain.

Failed

Didomi failed to verify and create the submitted custom domain. Some reasons for failure can include a processing error within the Didomi platform or the DNS records have not propagated yet. Your organization can resubmit the custom domain.

Ready

Custom domain successfully verified and created.

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