Whitelist compliance report

The Didomi compliance report utilizes a bot to scan your configured domains and extract the information relevant to your compliance with GDPR regulations. However, if your domain is equipped with bot security tools (e.g. CAPTCHA) the Didomi bot will receive an error when attempting to access your domain and will need to be added to your domain's whitelist so that it can successfully scrape pages for compliance data.

A whitelist refers to a registry of entities that are permitted to access/interact with your domain.

When the Didomi bot is scaping a domain, it will send a user agent (UA) containing the string Didomi/.

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36 Didomi/1.0

If your organization utilizes a bot protection solution, whitelist the user agent (UA) sent out by the Didomi bot by allowing user agents that contain the Didomi/ string.

The full user agent (UA) can change regularly except for the Didomi/ string.

Note: For organizations who have subscribed to the Didomi Advanced Compliance Monitoring module, you can define a custom user agent (UA) that will be used by the Didomi bot. Click here for more information.