Match unknown vendors
Access Type: Compliance Report - Viewer or Editor
When Didomi generates a compliance report we will match found vendors found on your domain to Didomi's database of known vendors. Any unknown vendors will be surfaced in the compliance report's compliance issues section as unmatched (Didomi is unable to match the vendor's domain with any found in our database).
It is possible that a vendor discovered on your organization's domain is not represented in our database because:
Existing vendor in database
The vendor is actually known in the Didomi database for using a particular domain but has started using another domain as well.
Example: Vendor X is known in our database to use the vendorx.com domain but has since started to use vendorx.it as well.
New vendor
Vendor is completely unknown in the Didomi database.
In either of the cases above, the unknown vendor can be matched to an existing or new vendor in the Didomi database. In this article, we will cover how to manually match an unknown vendor.
Click Compliance Report on the left-hand panel and selecting Details inline with a domain on the subsequent page.
Click the Compliance issues tab to review the issues catalogued for the compliance report.
Expand the accordion for vendors or initiators that are unknown to our database, review them to be sure they are legit and click Match Vendors.
Select the unknown vendor domain to match on the subsequent page and click Find a match for selected domains.
With the unmatched vendors selected your organization can either:
Match unknown vendor to existing vendor
Use the provided search function to search the Didomi vendor database for the vendor to which you wish to match the unknown vendor.
Once the target vendor has been identified, click Match to this vendor inline with the vendor name.
Ensure the correct vendor is selected, particularly if your organization have created any custom vendors that share the same name with IAB or Global ATP vendors.
The unknown vendor domains will be matched to your selected vendor in future iterations of the compliance report.
Create new vendor to match
If no match is found in the database for the unknown vendor, click Create new vendor to add a custom vendor to your organization's Didomi account.
Use the subsequent data manager page to create a new custom vendor.
The Domains owned by the vendor section of the page should be pre-populated with the selected unknown vendor domain(s).
Click Save when finished.
The unknown vendor domains will be matched to your newly created custom vendor in future iterations of the compliance report.
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