Troubleshoot ACM data exports
Access Type: Marketplace Manage - Editor
Premium Feature: Advanced Compliance Monitoring & ACM Data Exports
Advanced Compliance Monitoring (ACM) data export enables organizations to automatically export compliance monitoring data to external cloud storage platforms or secure SFTP servers. In this article, we will cover some common issues that your organization may encounter when configuring the ACM data export:
Connection test failure
In the case of a connection test failure when configuring or editing the ACM data export, confirm/check that these common issues are not the cause:
Verify credentials are correct and not expired
Ensure destination bucket/container exists
Check that permissions allow write access
Verify network connectivity if using SFTP
Missing export files
In the case where your organization is missing an ACM export file, confirm/check that these common issues are not the cause:
Verify destination path configuration
Ensure sufficient storage space at destination
Authentication errors
In the case where there is an authentication error when connecting to your configured export destination, confirm/check that these common issues are not the cause:
Refresh expired credentials
Verify STS role permissions and trust policies (AWS)
Check SFTP server connectivity and credentials
Validate bucket access permissions
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