# User request notifications

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**Access Type**: Admin

**Premium Feature**: DSAR
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In order to be informed about user requests, your organization can configure notifications to be delivered to one or more members of your team when a user request ticket is created and nearly expired. 

* [User request notification types](#user-request-notification-types)
* [Configure user request notifications](#configure-user-request-notifications)

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### User request notification types

Didomi will send the following emails to any user in organization configured to receive a user request notification:

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Currently, it is not possible to select what type of notification a user in your organization will receive. Configured users will receive both types of notifications.
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<table><thead><tr><th width="234">Notification type</th><th>Description</th></tr></thead><tbody><tr><td>User request created</td><td>Notification delivered whenever a new request ticket is created (either via privacy request widget or API).</td></tr><tr><td>User request about to expire </td><td>Notification delivered when one or more privacy requests are less than 10 days from expiring.</td></tr></tbody></table>

### Configure user request notifications

To configure the users in your organization who will receive the user request notifications, click **Privacy Requests** on the left-hand panel and select the **gear icon** inline with the page title.

<figure><img src="/files/SyNroyS6qWipvVq5qFwE" alt="" width="563"><figcaption></figcaption></figure>

On the subsequent page, navigate to the **Notified users** drop-down menu and select the users in your organization that will receive the user request notifications.&#x20;

Click **Save** to confirm.

<figure><img src="/files/xly6sRbaWHiEALXrqO3j" alt="" width="375"><figcaption></figcaption></figure>


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