# Customize automated end-user request emails

{% hint style="success" %}
**Premium Feature**: DSAR
{% endhint %}

Didomi will automatically generate an email to the end-user when a DSAR is first submitted or when the status of their user request ticket is moved to certain statuses. 

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[Click here](/privacy-requests/user-requests/user-request-status-glossary.md) to learn more about which user requests statuses will generate an email to the end-user.
{% endhint %}

Didomi offers default email templates for these automated emails to end-users which will be used unless otherwise edited by your organization. Refer to the tabs below for examples of the default email templates.

<details>

<summary>Request verification</summary>

<figure><img src="/files/3YK2BseiGNek5lvDwzhZ" alt="" width="563"><figcaption></figcaption></figure>

</details>

<details>

<summary>Work in progress</summary>

<figure><img src="/files/KBKEBju28IJFsoZmgkIL" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>Refused</summary>

<figure><img src="/files/uxILnNECGGNISRucmK1w" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>Access data request fulfillment</summary>

<figure><img src="/files/bbynf6pBmUsxywnkhJXp" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>Delete data request fulfillment</summary>

<figure><img src="/files/pWMNTIEDPI3DriPhpvHi" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>Opt out data request fulfillment</summary>

<figure><img src="/files/oLadML8ZNdIdCTTwqXAl" alt=""><figcaption></figcaption></figure>

</details>

Currently, the templates used for these automated emails to end-users can only be edited via API. Fore more information on configuring the HTML of these emails to match your branding assets please refer to our [developer documentation](https://developers.didomi.io/api-and-platform/privacy-requests/emails#work-in-progress-notification).


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