> For the complete documentation index, see [llms.txt](https://docs.didomi.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.didomi.io/privacy-requests/user-requests/create-user-request-note.md).

# Create user request note

{% hint style="success" %}
**Access Type**: User Requests - Editor

**Premium Feature**: DSAR
{% endhint %}

User requests notes enable your organization to include additional information to a specific user request. In this article, we will cover how to add a new note to a user request.

{% hint style="info" %}
There is only one note per user request. Any subsequent edits to the note is stored in a single note instead of as separate notes for the ticket.&#x20;
{% endhint %}

Click **Privacy Requests** on the left-hand panel and ensure the **User Requests** tab is selected on the subsequent page.

<figure><img src="https://1825037175-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNDxbAdc00ce6bH5u1urh%2Fuploads%2FuxM9I4TJDexjkCeo9IiR%2FScreenshot_2026-02-13_at_1_20_49%E2%80%AFPM.jpg?alt=media&amp;token=d1a2a378-3e24-481b-963b-62e987b4739e" alt="" width="563"><figcaption></figcaption></figure>

Navigate to a user request on the list and click the **Details** button in the user request card.

<figure><img src="https://1825037175-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNDxbAdc00ce6bH5u1urh%2Fuploads%2F7Qp0sPGp9vQoqqCsJNQI%2FScreenshot_2025-10-03_at_1_53_18%E2%80%AFPM.jpg?alt=media&amp;token=0ebe71d2-9c4f-4c66-a34b-1dd9535f774b" alt="" width="563"><figcaption></figcaption></figure>

Navigate to the **Ticket note** panel and click **Edit**.

<figure><img src="https://1825037175-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNDxbAdc00ce6bH5u1urh%2Fuploads%2FVOs7CcEkA8Uj3wFi6Tp4%2FScreenshot_2025-10-03_at_2_41_53%E2%80%AFPM.jpg?alt=media&amp;token=d0322dcf-4ff1-413d-b27f-1fbedc659aab" alt="" width="563"><figcaption></figcaption></figure>

Use the provided space to input your note and click **Save** when finished.

<figure><img src="https://1825037175-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNDxbAdc00ce6bH5u1urh%2Fuploads%2FsWzCNEPG5KS1Nq4JJEru%2FScreenshot_2025-10-03_at_2_43_56%E2%80%AFPM.jpg?alt=media&amp;token=32535f7b-44b3-4072-9398-6e6a32114b01" alt="" width="563"><figcaption></figcaption></figure>

The new note will be added to the **Request History** for the ticket and can be viewed from the list view of your user requests.

<figure><img src="https://1825037175-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNDxbAdc00ce6bH5u1urh%2Fuploads%2Fjx9y8KNod8sKjd90hFxB%2FScreenshot_2025-10-03_at_2_46_26%E2%80%AFPM.jpg?alt=media&amp;token=d31710c1-15e0-4e0e-969c-f3e14c9e8a1c" alt="" width="563"><figcaption></figcaption></figure>


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.didomi.io/privacy-requests/user-requests/create-user-request-note.md?ask=<question>&goal=<user_goal>
```

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