> For the complete documentation index, see [llms.txt](https://docs.didomi.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.didomi.io/organization-and-account-settings/account-settings-and-support/access-customer-portal.md).

# Access customer portal

{% hint style="success" %}
**Access Type**: Available to all users
{% endhint %}

The customer portal enables your organization to view and manage your Didomi support tickets (that have been submitted by you or other members of your organization). In this article, we will cover how to create an account with the Didomi customer portal so that you can access support tickets.

Navigate to the upper right-hand corner of the Didomi product documentation site and click **Customer Portal**.

<figure><img src="https://1825037175-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNDxbAdc00ce6bH5u1urh%2Fuploads%2Fp3thsOAFMYDNgF8JjeoH%2FScreenshot%202025-09-11%20at%2010.52.36%E2%80%AFAM.png?alt=media&amp;token=96f46bbf-d0ac-4144-9ec9-5830650fb5df" alt="" width="563"><figcaption></figcaption></figure>

You will be redirected to the login page for the Didomi customer portal. Click **Register here**.

<figure><img src="https://1825037175-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNDxbAdc00ce6bH5u1urh%2Fuploads%2FiQtkE7tMxXeytoURgWvm%2FScreenshot%202025-09-11%20at%2011.14.25%E2%80%AFAM.png?alt=media&amp;token=26f89460-85de-49de-a6b2-2700ba9364b6" alt="" width="375"><figcaption></figcaption></figure>

Use the subsequent modal to input the required information in the appropriate fields and click **Save password** when finished.&#x20;

<figure><img src="https://1825037175-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNDxbAdc00ce6bH5u1urh%2Fuploads%2FJk8psB7nZz9FX8iacXyS%2FScreenshot%202025-09-11%20at%2011.19.04%E2%80%AFAM.png?alt=media&amp;token=695f98bf-6eff-4802-b476-4c58d819c797" alt="" width="375"><figcaption></figcaption></figure>

A verification email will be delivered to your email address to confirm the account creation.


---

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