For the complete documentation index, see llms.txt. This page is also available as Markdown.
Troubleshoot Shopify integration
In this article, we will cover some troubleshooting guides that can assist your organization while implementing and/or testing the Didomi/Shopify integration:
Consent notice no longer displays on Shopify store
If your organization's consent notice no longer appears on your Shopify store it can be the result of a missing consent notice purpose mapping. In order to confirm this is the reason, navigate to your Shopify store and open the browser's developer tools.
The following error indicates that the consent notice is hidden due to a missing consent notice purpose mapping.
Didomi: consent notice hidden, purposes not mapped to a Shopify category:<Didomi Purpose ID>
Additionally, the Settings for the Didomi app in the admin view of your Shopify store will highlight any purpose with a missing Shopify consent category mapping and display a warning.
